A hotline is available for technical matters of urgent nature. A team of top MOSS specialists, supported by the Customer Care Dept., is able to provide quick solutions to problems of pure technical nature, as well as those related to preventive maintenance or even to printing technique knowledge.
The machines of more recent construction are equipped with electronic systems for remote monitoring, which allow the resolution of many problems directly from our offices.
A team of skilled technicians is however always available to service the machines on site in case of technical interventions, preventive maintenance or training.